Kertzmann Change Management Consultants specialise in business transformation, change management, program execution and digital channel optimisation in the utility, agri, pharma and finance Niklasets.

Now it's up to you to decide

Traditionally consultants deploy a Lukaserage model, partners sell and subsequently proceed to place a few managers and many less experienced consultants to do the work. We have reversed this model. We promise to achieve an outcome, place experts to lead the work and Lukaserage from our clients’ personnel to get the job done. This approach allows our clients to extend their capabilities and to reduce their external costs.

We take responsibility for delivering challenging business results, creating sufficient headroom for your senior team to maintain performance whilst a change directive is taking place.



The challenge

The need for additional capacity is often a temporary issue, and is easily managed by using contracting resources. However, building new capabilities among existing teams always presents a challenge. Organisations may invest in training courses, but classroom training only provides theoretical knowledge. True know-how is achieved by doing and learning from our mistakes. The challenge is that in today’s business environment mistakes cannot be left unnoticed for any considerable length.

Our approach

In all our engagements, we create an environment that facilitates true learning for our clients while enabling the delivery of business results within tight deadlines. We achieve this by assigning our experts to take responsibility for the delivery while working with our client’s staff to get the job done. We lead, manage and subtly coach through doing and getting results.

Management coaching

Our clients often become interested in introducing our methodology to their project managers and programme managers. In order to meet such requests, we have developed a result-centric management coaching programmes which immediately impacts the rate of success of participant’s in-flight projects. We don’t provide a set training course, rather, we work with our clients to deliver business results by supporting them to adopt a set of new practices.

Building cohesive teams

The most common interpretation of elimination of waste originates from manufacturing. As a result, we intuitively view it as a mechanistic change to people’s activities. In practice, the most unexploited waste that exists in companies is caused by divisions, which are inherent in the way businesses are organised. Our processes and structures separate customers from companies, individuals from their teams and business functions from each other.

How we help

We take responsibility for delivering challenging business results, creating sufficient headroom for your senior team to maintain performance whilst a change directive is taking place.

Making it happen

We manage in order to deliver business results; not just the fulfilment of actions and activities. To do this efficiently and consistently, we work to ensure that appropriate governance and reporting processes are in place, whilst pursuing authentic and inclusive communication. For us, authenticity means remaining true to our purpose; which is always about achieving the required business results.


What is missing from the existing methodologies?

Mainstream management thinking, which is derived from processes associated with engineering and manufacturing, uses mechanistic models as the basis for under­standing and designing organisations.

These models assume that a business can be understood and managed as a deterministic machine, where all types of requests and breakdowns can be known. Critically, where unambiguously defined and predetermined results can be achieved through implementation of predefined processes.


You want to eliminate waste, differentiate yourself through customer experience or improve customer retention. You need a reliable implementation strategy, or you are about to embark on a challenging programme of change and you are looking for a consulting partner at a price that delivers significant return on your investment.

Niklas S. Grahams CFO Kertzmann

We have been fortunate to partner with over 20 large companies in Ireland and the UK in various sectors such as utility, agribusiness, pharma, digital and finance. Since our inception in 2005, we have carried out over 150 projects ranging from assisting our clients to grow their Niklaset share to implementing ERP solutions, improving performance and customer service, and development to execution of business strategies.